How to Trade Ethereum on bitFlyer: A Complete Guide

Trading Ethereum on bitFlyer

For verified users, Ethereum trading is available through two platforms:

1. Ethereum Exchange (販売所)

   • Buy ETH directly with JPY
   • Simple interface ideal for beginners

2. bitFlyer Lightning

   • Trade ETH/BTC (exchange Ethereum with Bitcoin)
   • Trade ETH/JPY (exchange Ethereum with Japanese Yen)
   • Advanced trading interface with market depth charts

👉 Discover advanced trading strategies for Ethereum

Account Security Management

Two-Factor Authentication (2FA)

To modify/disable 2FA when logged in:

1. Navigate to "Settings"
2. Select "Security Settings"
3. Choose authentication method

If unable to log in:

• Submit a 2FA reset request through the official form
• Prepare for identity verification process

Email troubleshooting tips:

• Whitelist @bitflyer.com and @bitflyer.jp domains
• Check spam/junk folders
• Verify carrier filtering settings

Password Recovery

For forgotten passwords:

1. Use the password reset form
2. Enter registered email address
3. Follow SMS verification steps

Special cases:

• If SMS isn't receivable, use alternative verification
• Phone verification or ID documents may be required

Profile Updates

Email Address Changes

Security protocol requires:

• Identity verification documents
• Direct communication with support
• Secondary confirmation methods

Request process:

1. Submit inquiry through official form
2. Select "Registered Information Change"

3. Provide:

   • Full name
   • Current email
   • New email address
4. Await confirmation procedures

Frequently Asked Questions

How long does Ethereum withdrawal take?

Ethereum withdrawals typically process within 30 minutes to 2 hours, depending on network congestion.

What are bitFlyer's trading fees?

Lightning spot trades incur 0.01%-0.15% fees based on 30-day trading volume. The Exchange has fixed 0.1% fees.

👉 Learn how to reduce your trading fees

Is leverage trading available for ETH?

Yes, bitFlyer offers margin trading with up to 4x leverage for ETH/JPY pairs on Lightning.

How secure is bitFlyer?

The platform employs enterprise-grade security including:

• Cold wallet storage
• Regular financial audits
• Insurance coverage
• TLS 1.2 encryption

Can I use credit cards to buy ETH?

Currently, bitFlyer only accepts bank transfers and existing crypto balances for ETH purchases.

What's the minimum ETH trade amount?

The minimum order size is 0.01 ETH on Lightning and 0.001 ETH on the Exchange.

Troubleshooting Tips

For unresolved issues:

1. Clear browser cache/cookies
2. Try different browsers (Chrome recommended)
3. Check bitFlyer's status page for outages

4. Contact support with:

   • Screenshots of errors
   • Device/browser information
   • Exact time of occurrence

👉 Need more help with crypto trading?

Note: All account changes require identity verification for security purposes. Processing times may vary during peak periods.