Why are the fees so high?
zkSync transaction fees are influenced by Ethereum Layer 1 (L1) gas prices. Since each Layer 2 (L2) transaction requires data submission to L1 for Ethereum-level security, fees fluctuate with network demand.
How long are withdrawal times?
Withdrawal durations vary based on network activity:
- Peak times: ~10 minutes
- Low activity: Up to 7 hours
Processing depends on block finalization and L1 submission schedules.
I withdrew my funds but don't see them in my L1 account
If zkScan marks your withdrawal as "Complete" yet funds are missing:
- Allow 10 minutes to 7 hours for processing
- Check "Internal Txns" on Etherscan
- Verify token visibility in your wallet
- Ensure wallet balance matches Etherscan
👉 Need urgent help? Contact zkSync support with:
- Your zkSync wallet address
- Wallet type (e.g., Trust)
- Detailed issue description
I used "Transfer" instead of "Withdraw" to get my funds onto L1
Accidental transfers require:
- Logging into zkSync with the receiving wallet
- Using the Alternative Withdrawal tool if login fails
What is the account activation fee?
A one-time L1 transaction fee covering:
- Elliptic curve key pair generation
- Ethereum address association
- Smart contract interaction
ERC-1271 wallets (e.g., Argent) incur higher fees due to complex contract interactions.
Transaction statuses on zkScan explained
| Status | Meaning |
|---|---|
| Initiated | Transaction processed by zkSync (transfers are immediately usable) |
| Committed | Block containing transaction is submitted to L1 |
| Verified | Block proof validated on L1 smart contract |
FAQ: Quick Answers to Top Questions
Q: Can I reduce zkSync transaction fees?
A: Fees are L1-dependent. Transactions during low-gas periods cost less.
Q: Why does my first transaction cost more?
A: The account activation fee applies only to your initial zkSync interaction.
Q: How do I track a stuck withdrawal?
A: Use zkScan's transaction hash to monitor L1 confirmation status.
Q: Are transfers between zkSync wallets instant?
A: Yes, initiated transfers are available immediately within L2.
Q: What's the advantage of zkSync's elliptic curve system?
A: Enhanced zero-knowledge proof efficiency while maintaining security.
Q: Can I cancel a pending withdrawal?
A: Once initiated, withdrawals cannot be canceled due to L1 finality.
👉 Explore advanced zkSync features for seamless Ethereum scaling solutions.