Using MEXC’s withdrawal feature, you can transfer your crypto assets to external wallets. Alternatively, the internal transfer function allows instant fund transfers between MEXC users. Below is a step-by-step guide for both processes.
1. How to Withdraw Crypto on Web
- Log in to your MEXC account and click 【Assets】 > 【Withdraw】 from the top-right menu.
- Select the 【Coin】 to withdraw, enter the 【Wallet Address】, choose the 【Network】 (e.g., ERC20/TRC20 for USDT), and specify the 【Amount】.
- Click 【Submit】 after verifying details.
Notes:
- Wallet Address: A unique alphanumeric string identifying your external wallet.
- Network: Must match the recipient’s wallet network (e.g., sending USDT via ERC20 to an ERC20 address). Incorrect networks may result in lost funds.
- Memo/Tag: Required for certain coins like XLM. Obtain this from the receiving platform.
- Complete email and Google Authenticator verification, then confirm.
- Wait for processing (time varies by blockchain congestion).
2. Internal Transfers on Web
- Navigate to 【Assets】 > 【Withdraw】 and select the 【Coin】.
- Choose 【MEXC User】 and enter the recipient’s email, phone number, or UID.
- Enter the amount and click 【Submit】.
- Verify via email/Google Authenticator to complete the transfer.
3. How to Withdraw Crypto on the MEXC App
- Tap 【Assets】 > 【Withdraw】 in the app.
- Select the coin and choose 【On-chain Withdrawal】.
- Enter the wallet address, network, and amount, then confirm.
- Complete 2FA (email + Google Authenticator).
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4. Internal Transfers on the App
- Go to 【Assets】 > 【Withdraw】 and pick the coin.
- Select 【MEXC Transfer】 and input the recipient’s email/phone/UID and amount.
- Confirm details and authenticate to finalize.
Key Withdrawal Considerations
- Network Selection: Double-check the network (e.g., ERC20 vs. TRC20) matches the recipient’s wallet.
- Memo/Tag: Mandatory for some assets (e.g., XRP). Incorrect Memo risks permanent loss.
- Invalid Addresses: Contact support if you see this error.
- Fees: Vary by coin/network. Check fees under 【Transfer Network】 before submitting.
- Processing Time: Depends on blockchain traffic (e.g., Bitcoin slower than Solana).
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FAQ
Q: Why is my withdrawal pending for hours?
A: Blockchain congestion or manual reviews may delay transactions. Check the coin’s network status.
Q: Can I cancel a withdrawal?
A: Only if pending. Processed withdrawals are irreversible.
Q: What if I sent crypto to the wrong network?
A: Contact MEXC support immediately, but recovery isn’t guaranteed.
Q: Is there a minimum withdrawal amount?
A: Yes, it’s coin-specific. Check the withdrawal page for details.
Q: Why do I need Memo for some coins?
A: Exchanges use Memo to identify individual accounts in shared wallet addresses.
Disclaimer: This guide is informational only. Cryptocurrency investments involve risk; MEXC is not liable for financial losses. Always verify details before transacting.