Privacy Notice

Last Updated: April 7, 2025

1. Introduction

Thank you for visiting OKX.com. OKX (as defined below) acts as the data controller and provides this Privacy Notice to describe how we collect, store, use, disclose, and otherwise process Personal Data (defined below). By accessing or using the OKX Platform (including related APIs or mobile apps), you acknowledge that you have read, understood, and agreed to the policies and practices outlined herein.

This Privacy Notice explains:

• What data we collect and why.
• How data is used, stored, and shared.
• Your rights and how to contact us.

If you disagree with these terms, please refrain from using the OKX Platform or its Services.

2. Data Controller and Contact Details

The OKX group comprises legal entities listed below ("OKX," "we," "us," or "our"). The relevant entity acts as your data controller.

For full details, refer to Section 2 in the original document.

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3. Definitions

4. Personal Data We Collect

We collect data when you:

• Register on OKX.
• Contact customer support.
• Conduct transactions.

Categories include:

• Identity details (name, email, phone, address).
• Financial data (bank accounts, transaction history).
• Device information (IP address, geolocation).
• Institutional data (for corporate users).

5. How We Use Your Data

Purposes include:

• Service Provision: Fulfilling contractual obligations (e.g., account transfers).
• Fraud Prevention: Detecting suspicious activity.
• Compliance: Meeting legal requirements (e.g., AML checks).
• Marketing: With your consent, we may promote OKX products.

Legal Bases:

• Contractual necessity.
• Legal obligations.
• Legitimate interests (e.g., security).
• Consent (for optional uses).

6. Data Sharing

We may disclose data to:

• Affiliates: Within the OKX group.
• Service Providers: Payment processors, IT support.
• Authorities: For legal compliance (e.g., anti-fraud investigations).

Third-party links on OKX Platform have their own privacy policies.

7. Data Security and Retention

We implement:

• Encryption and two-factor authentication.
• Access controls (need-to-know basis).

Data is retained as long as necessary for legal or business purposes, even after account closure.

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8. International Data Transfers

Data may be processed globally. Transfers outside your jurisdiction comply with applicable laws (e.g., GDPR Standard Contractual Clauses).

9. Your Rights

Depending on jurisdiction, you may:

• Access, correct, or delete data (where applicable).
• Withdraw consent (e.g., for marketing).
• Lodge complaints with regulators.

Submit requests via Data Inquiry Form.

10. Children’s Privacy

OKX does not knowingly collect data from users under 18. Report underage usage to [email protected].

11. Cookies

We use cookies to:

• Enhance site functionality.
• Analyze trends (e.g., for AML compliance).

Manage preferences via browser settings.

12. Updates and Contact

We may update this notice periodically. For questions, email [email protected] with subject: PRIVACY REQUEST.

FAQ Section

Q1: How can I access my Personal Data?
A: Submit a request via the Data Inquiry Form.

Q2: Is my data shared with third parties?
A: Only for essential services (e.g., payments, compliance) or as legally required.

Q3: How long is my data stored?
A: Until no longer needed for legal, compliance, or business purposes.

This document is governed by English-language terms. For jurisdictional specifics (e.g., EU GDPR, Singapore PDPA), refer to Sections 18–21 in the original text.

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