How to Link an Authenticator App for Enhanced Account Security

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Modern online security relies heavily on two-factor authentication (2FA). Linking an authenticator app—like Google Authenticator or Microsoft Authenticator—to your OKX account adds a robust layer of protection. Below, we detail the step-by-step process for both mobile and desktop users.

Why Use an Authenticator App?

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Linking via Mobile App

Step 1: Access Security Settings

  1. Open the OKX app.
  2. Navigate to:

    • Main MenuProfile & SettingsSecurityAuthenticator App.

Step 2: Verify Contact Information

Step 3: Set Up Authenticator App

  1. Download an authenticator app (e.g., Google/Microsoft Authenticator).
  2. In OKX:

    • Copy the configuration key OR scan the QR code displayed.
  3. Paste the key or scanned QR into your authenticator app.

Step 4: Enter Verification Code

  1. Retrieve the 6-digit code from your authenticator app.
  2. Input it in the OKX app to finalize linking.

Note: Changing your authenticator app triggers a 24-hour withdrawal/P2P trading hold for security.


Linking via Desktop Browser

Step 1: Log In to OKX Account

  1. Go to the OKX website and sign in.
  2. Click:

    • Profile IconSecurity CenterAuthenticator AppConfigure.

Step 2: Scan QR Code or Enter Key

Step 3: Verify and Complete

  1. Enter the 6-digit code from your authenticator app.
  2. Click Confirm to finish setup.

FAQs

1. Can I disable my authenticator app later?

Yes—navigate to Security Settings and select Remove Authenticator App.

2. What if I lose my phone with the authenticator app?

Use OKX’s backup codes or contact support for account recovery after identity verification.

3. Why is there a 24-hour hold after changing 2FA methods?

This prevents unauthorized withdrawals during potential account breaches.

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Best Practices

By integrating an authenticator app, you significantly reduce unauthorized access risks while maintaining seamless account control.